1. Service Agreement

1.1 By subscribing to our services, you agree to comply with these terms and conditions.
1.2 The services provided are subject to availability and technical feasibility at your location.

2. Usage Policy

2.1 The service must only be used for lawful purposes and not for activities that violate local, state, or federal laws.
2.2 Excessive or unauthorized use, including but not limited to spamming, hacking, or sharing copyrighted content, is prohibited.

3. Plan and Payment Terms

3.1 Customers must select a broadband plan that suits their needs and pay the applicable fees as specified during sign-up.
3.2 Payments are due in advance, and failure to pay may result in service suspension or termination.
3.3 Refunds for unused services will be issued only in cases where the company is unable to provide service due to technical constraints.

4. Fair Usage Policy (FUP)

4.1 Certain plans may be subject to FUP, which limits high-speed data usage after a specific threshold to ensure equitable service for all users.
4.2 Details of the FUP will be provided at the time of subscription.

5. Installation and Equipment

5.1 The company provides and installs the necessary equipment for broadband services.
5.2 Equipment remains the property of [Your Company Name], and customers must return it in good condition upon termination of the service.
5.3 Customers are responsible for maintaining the equipment and will be charged for any damage or loss.

6. Service Interruptions

6.1 We strive to provide uninterrupted service; however, occasional outages may occur due to maintenance, technical issues, or external factors.
6.2 The company is not liable for losses arising from such interruptions.

7. Privacy Policy

7.1 We are committed to protecting your privacy. Personal information collected during sign-up and service usage is handled in accordance with our privacy policy.
7.2 The company does not monitor user activity unless required by law or necessary for service maintenance.

8. Termination of Service

8.1 Customers may terminate the service by providing [30 days] written notice.
8.2 The company reserves the right to suspend or terminate services for non-payment, misuse, or violation of these terms.

9. Limitation of Liability

9.1 The company is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the service.

10. Amendments

10.1 [Your Company Name] reserves the right to modify these terms and conditions at any time. Changes will be communicated via email or posted on our website.

11. Dispute Resolution

11.1 In case of disputes, customers are encouraged to contact our support team. If unresolved, disputes will be subject to arbitration under local laws.